Shipping & Delivery
Free worldwide shipping on every order. No minimum spend, no hidden charges.
Delivery Timeframes
| Region | Estimated Delivery | Shipping Cost |
|---|---|---|
| United Kingdom | 12-16 days | Free |
| European Union | 12-18 days | Free |
| United States and Canada | 14-21 days | Free |
| Australia | 14-21 days | Free |
Customs and Import Duties
UK customers - no customs charges.
All UK orders are shipped on a DDP (Delivered Duty Paid) basis. All import duties and taxes are included - your panel arrives with no unexpected charges at the door.
Order Processing
Orders are processed within 1-2 business days. Once dispatched, you will receive a confirmation with tracking information.
If your order has not arrived within the estimated window, contact us at hello@vitalux.health and we will look into it immediately.
Packaging
All panels are shipped in secure neutral carton packaging designed to protect the unit during transit. No branding is visible on the outside of the box.